Can you remind me what Bounce is again?

Bounce is a platform that connects two people for a 20-minute conversation.

A ‘Bounce’ helps you to articulate what matters, come to better decisions, and take action.

Where does this conversation happen?

We use Zoom, which means the call happens via the internet or over the phone.

Who are the two people in the conversation?

You and an anonymous other person. We call them Bouncers and Sounders.

Bouncers share what’s on their mind. They get right to the point about what’s going on, what they’re thinking, and their ultimate question.

Sounders actively listen to Bouncers and set the tone for the back and forth discussion with a first question, observation, or reflection, based on what they heard. They continue to inquire, observe, and reflect for the duration of the conversation. Sounders have been trained in active listening and the art of asking good questions.

Bouncers and Sounders don’t know who the other person is in the conversation. They will only know the other by the things they choose to share during the course of the conversation.

Sounds a lot like a space to vent. Yeah?

The goal of the conversation is to come away with something new. New thought, new idea, something new to try, newfound energy, etc.

Venting and/or general monologue’ing has its value and place. That place just isn’t here.

This conversation requires more exchange between Bouncers and Sounders. It’s dynamic and to the point.

Isn’t this just like therapy? Or maybe a coaching session?

There certainly are parallels.

And, actually, there appear to be 10 major human improvement processes including: consulting, counseling, learning, life coaching, mentoring, psychiatry, self-help, spiritual, therapy, and training.

Each has different objectives and methods and can all work well when done well.

A Bounce conversation differs in its method: a 20-minute conversation with someone you don’t know anything about, and will likely never meet, to give you a boost to get over a hump and/or move towards greater clarity.

If it’s not therapy or coaching, then is Bounce a hotline?

No, Bounce is not a hotline. In fact, if you are in danger, or if your situation has the potential to be immediately harmful to you or someone else, Bounce is likely not the best place for you to turn to.

However, if you are looking for someone to be your critical thinking partner about your situation and explore with you during this 20-minute conversation, Bounce might be worth a try.

Will Bounce solve my problem?

Bounce won’t. But Bounce is designed to help you find the answers to the questions that are most on your mind given a focused conversation with someone else who is a good listener and will ask you good questions.

I’m just looking for some advice. Can I get good advice when I Bounce?

A Bounce conversation is not a place to seek out advice to your problem(s), it is about constructive conversation to aid you in your thinking process with your situation.

Why 20 minutes?

At the start, we picked 10 minutes because it sounded long enough to get somewhere, yet short enough for people to be willing to try.

In our experience so far, 10 minutes is the right amount of time for most people to get somewhere, or be on the road to somewhere.

And in doing feedback about the 10-minute conversation, we realized that those 10-minutes of feedback were just as valuable and sometimes even more valuable to both the Bouncer and Sounder.

So… here we are, 20 minutes it is.

What’s with the pre-Bounce questions?

We found that during initial testing, Bouncers who took the time to briefly think about what’s most on their mind, got more out of their Bounce than those who did not.

What happens after the first 10 minutes?

The Sounder keeps track of time. When the 10-minute mark is approaching, the Sounder makes a judgement if it’s time to stop or if there might be one more question to ask.

We’ve found that the 10-minute mark is also a good point to pause the conversation.

After these 10 minutes, the Sounder and Bouncer take another 5-10 minutes to reflect on the previous 10 minutes: what was said, what mattered, what was challenging, what was not helpful, etc.

By finishing the Bounce, this break in conversation provides an opportunity to delve further into questions that may not have been fully answered. It’s also a chance to be open and honest about how good (or not), helpful (or not), this particular Bounce may have been. Same goes for you as the Bouncer. Did you get to the point or go on and on? Were you completely open and honest?

This “second-half” of the conversation is an opportunity for both Bouncers and Sounders to explore two questions, “How did that go?” and “What if our conversation took a different direction?” / “What direction would we have taken the conversation in if we hadn’t gone in the direction we chose?”

Sometimes we’ve had a pretty unproductive Bounce which made a massive turn for the better with a second 10-minutes that opened up the conversations in ways we weren’t able to access during the first 10-minutes.

Wait, so what am I getting myself into?

Pre-Bounce Questions – 5 minutes or less.

Bounce Part 1 – 10 minutes

Bounce Part 2 – up to 10 minutes

Post-Bounce Reflection Questions – Approximately 5 minutes.

Total – 30 minutes or less in exchange for the space to think critically about something important to you with the support of someone else’s accepting ear and thoughtful questions.

What if I want to keep talking to the Sounder?

Honestly, we’re not quite sure. In our experience to-date, some people are in favor of full anonymity. Others wish they could continue the conversation. We’re thinking about a way where everyone can be happy. If this is something of interest to you, tell us what you think: so@shallwebounce.com.

How often do people Bounce?

For some people, one Bounce is enough. Others like to Bounce with more regularity – it depends on the person.

Some could Bounce once a day, others once every few days, once a week, or once everything month or so. There are those who will use it much less frequently, as well, i.e. only for big-time events or extra special and potentially challenging occasions.

I typically go to friends/family/mentors/others to talk through the things on my mind. Why would I need Bounce?

Bounce is for people who are looking to engage with questions to help find a blind spot and/or explore a perspective with someone who is not in your inner / regular circle on the way to a next step. If friends/family/mentors/others are enough, keep going with what works. At Bounce you’re here to explore unknown territory :)

I’d rather talk to an expert and/or someone with a proven background. Are Sounders experts?

You should totally do the expert thing. Sounders don’t necessarily have advanced degrees, because we don’t think people need an advanced degree to be a good listener, ask good questions, and be non judgmental.

I don‘t know who you are. And if I’m uncomfortable sharing my uncertainty/challenge with someone I don’t know, why should I Bounce?

No sweat. Before we started to regularly Bounce, we felt exactly the same way. Let us know if you’d like to give this a try through the discomfort.

I‘m not comfortable talking about what’s on my mind with anyone. Why would I Bounce?

No worries. We’ll be here in case you want to give it a go. The right question at the right time can be magic when it appears.

I‘m good. Nothing on my mind I need to work through. So what’s the point of Bounce?

If you’ve got it all figured out for the moment, come back when you have something you’ve been thinking about and could use someone to serve as your sounding board, a great listener, and asker of excellent questions.

Or maybe you’d like to consider being a Sounder for someone else? All of our Sounders must be familiar with the Bounce experience, so you’ll still need to have at least your first Bounce as Bouncer in order to get involved as a Sounder later on.

I‘ve already talked to A LOT of people about this and I’m not sure if what you will say will be any different. How do I know that you will?

We’re not sure either. But it sounds like you would still like to find a solution. Is that true?

What if this 20-minute conversation could help you find your next step?

Trust is really important in conversations like these. Why should we trust Bounce and how do you ensure a quality conversation?

Our Bounce community is pretty self-selective, and most people come to Bounce by referral. Phone calls don’t allow Bouncers or Sounders to hide behind text and/or usernames. What happens on this platform happens between two people “live.” Communication is not asynchronous.

In order to maintain this trust and to keep a high level of quality conversation, Sounders have all been in the Bouncer position. All Sounders are trained in the art of active listening and the principles behind asking good questions. And, like all things in life, we get better and better the more we practice asking good questions.

And all of us Sounders have had our own life transitions and relationship experiences to draw from as we listen and ask questions related to yours. And we certainly are willing to do our best to poke a hole in anyone’s idea to help them make it better.

Will every conversation be an awesome conversation?

Every single conversation?

Realistically? Probably not.

BUT, Is every conversation you have awesome? Are all your conversations chock full of earth shattering revelations?

The Bounce experience is a bit like going to a social gathering hosted by a person that you think brings good people together. If you’re open to it, there’s a good chance you’ll have a good conversation in the time you have there. But it probably won’t be a slam dunk every time.

We’ve structured Bounce so that if you trust in and follow the framework, there is an almost 100% chance you will get something out of it.

That said, if you find a place that can guarantee 100% amazing conversations. You have our email, right? (so@shallwebounce.com)

Speaking of guarantees, can Bounce guarantee a solution to whatever is on my mind?

We sure wish we could.

But we guarantee that every conversation is a new opportunity to get to learn, to explore, to discover a new place, with someone else. If you’re open and honest with yourself and with another, you have the chance to come away with something valuable.

And even if you put all that out there, sometimes it doesn’t work out. But when someone thinks differently than you do, there is a good possibility you’ll be taking a step in the direction towards your solution. The size of that step and the proximity to your solution will all depend.

How would you feel if you could make even a little bit of progress by starting with a 20-minute conversation and identifying that next step?

I heard Bounce is anonymous. I like that. Is it really anonymous?

Every Bounce conversation starts out by both people not knowing who the other is. Names are not exchanged, unless you choose to share yours. And because there are no visual cues, it is all based on what the other person says, not what was read on a profile, or picked up from what someone happens to look like, or what they are wearing.

So, yes, it’s anonymous at the start. And the degree to which it stays anonymous is up to how the conversation unfolds and what the two people in that conversation choose to reveal.

How much does Bounce cost?

Bounce costs however much you think it’s worth. This will be different for everyone. In some situations people have asked how to approach a multi-million dollar pitch, in other cases people have asked how to approach a relationship with a loved one. Some have paid based on the amount of money they would have spent while not facing their situation. Some have given nothing. Others have been extremely generous.

We don’t want cost to be the reason you don’t give this a try. And if your Bounce proves useful, please consider paying whatever you think the value of this conversation has been to you.